We maintain high standards for the protection of data to ensure that customer information remains private and is only used for the purpose it was collected. We follow strict security procedures in the storage and disclosure of your personal information. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
This policy is regularly reviewed and if necessary updated to meet requirements for internet privacy. You can always find the most recent version of the policy right here.
Personal identification information
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contacts from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us.
We will always try to give individuals appropriate notice of what data will be collected and how it will be used. Whatever happens, we will only process that data if we consider it fair and lawful to do so.
Customer data transmitted across the public internet
We will always ensure that your privacy is protected when logging onto our website or when using the ‘My Account’ service.
256-bit SSL (Secure Sockets Layer) Encryption is used for all traffic interactions with the My Account service. Browsers unable to support SSL will not allow a customer to logon to the website ‘My Account’ service.
Our website has layers of security to protect it against malicious activity, possible breaches of the system (‘cracking’) and unauthorised access to customer data.
Right to information
At your request, we will provide you with information about your stored personal data, its origin as well as the purpose of storing that data. If you would like to access or transfer your data to a different controller, please send us a request via our contact us form and we will revert with the information you have requested in maximum 30 days.
We will not share your information with any third party outside of our organization, other than as necessary to fulfil your request.
Our website uses both non-persistent and persistent cookies to manage a customer’s visit to the site. Non-persistent cookies are temporary and are deleted when a browser session is closed and persistent cookies are used in order that third-party vendors, such as Google, can serve ads based on a user’s prior visits to the website.
Other than as noted above, information about a visit to our website is not permanently stored on a visitor or customer’s personal computer.
While we recommend that you enable cookies in order to enjoy all the features of our website, this is entirely up to you. (The management of cookies will be different depending on each user’s PC – refer to your browser help menu for further information).